Delivery

Shipping is available both in New Zealand and Worldwide

Shipping Within New Zealand

The price varies from Island to Island. We calculate our shipping by weight.

Shipping estimates are:

North Island $10 – $15

South Island $15-30

These prices are estimates only. We are always working to find the most affordable pricing. These prices apply to orders weighing between 3kg – 8kg, which are the average weights for Medium and Large Mortar and Pestles.

International Shipping

Shipping rates via International courier through NZ Post which provides both tracking and insurance cover are detailed below. the purchaser must pay all additional duties and taxes. As all shipping is based upon weight these prices are estimates only. These prices apply to orders weighing between 3kg – 8kg, which are the average weights for Medium and Large Mortar and Pestles.

United Kingdom / Ireland / Spain / Italy / Germany / Switzerland  NZD$105

Australia  NZD$45 – $85

Japan / China  NZD$95 – $140

India / United Arab Emirates / South Africa  NZD$175 – $220

For all international orders (outside of New Zealand) please contact us directly and we will arrange a quote for you.

Delivery Time 

Every one of our unique products are made to order, so we generally allow a 3 week turn around. We will ship out your order promptly if we do have product in stock. Please allow 3 to 5 days for your delivery, due to the fact we are based rurally, at Whangarei Heads, Northland. Please allow another 2 days for delivery if you live rurally. 

Returns Policy 

As each piece is handmade to order, in my workshop at Whangarei Heads, we have a non-return policy. Please order carefully as we would like to ensure you are happy with your purchase. 

We will return any piece that may be broken or damaged during the delivery process. We will need the product returned, before we send you the new product. We will also absorb any further delivery cost.